https://community.ee.co.uk/t5/Broadband-Landline/Connecting-new-EE-software-from-BT-to-app/m-p/1423961#M99517 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4500189">@joanne_peers</a>&nbsp;: Which app are you trying? The EE Game, Home, Work &amp; Learn app or the EE Home app? Don't use the latter with SH+.</P> <P>It will depend on which facilities you might be interested in, like Parental Controls or WiFi Controls.</P> Tue, 20 Aug 2024 15:48:11 GMT XRaySpeX 2024-08-20T15:48:11Z https://community.ee.co.uk/t5/Broadband-Landline/Connecting-new-EE-software-from-BT-to-app/m-p/1423936#M99516 <P>I’ve just installed the Smart Hub Plus and Hybrid Connect, and they both work in terms of connecting to WiFi, but the app will not connect to the ‘router’ as it says there is a problem. Is this something that needs to be fixed, or can both boxes be used without the app?&nbsp;</P> Tue, 20 Aug 2024 14:55:17 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connecting-new-EE-software-from-BT-to-app/m-p/1423936#M99516 joanne_peers 2024-08-20T14:55:17Z https://community.ee.co.uk/t5/Broadband-Landline/Connecting-new-EE-software-from-BT-to-app/m-p/1423961#M99517 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4500189">@joanne_peers</a>&nbsp;: Which app are you trying? The EE Game, Home, Work &amp; Learn app or the EE Home app? Don't use the latter with SH+.</P> <P>It will depend on which facilities you might be interested in, like Parental Controls or WiFi Controls.</P> Tue, 20 Aug 2024 15:48:11 GMT https://community.ee.co.uk/t5/Broadband-Landline/Connecting-new-EE-software-from-BT-to-app/m-p/1423961#M99517 XRaySpeX 2024-08-20T15:48:11Z