topic Re: about bill in Broadband & Landline

about bill

Mertdolu — Mon, 19 Aug 2024 19:17:53 GMT

I have been using home internet for more than 1 year. No e-mail is sent to me about my membership or my invoices. When I contact them they are not helpful. They say I have to do it myself online. I write the code written on the modem, it does not accept it. What kind of technical service team is this?

Re: about bill

Chris_B — Mon, 19 Aug 2024 20:08:06 GMT

@Mertdolu What’s written on the router doesn’t help setup an online EE account.
Please read THIS

Re: about bill

XRaySpeX — Mon, 19 Aug 2024 20:28:27 GMT

The "code" written on the label of the router is either for logging into the router itself or for connecting devices to it by WiFi, whichever 1 you are looking at. They have nowt to do with creating your MyEE a/c.

In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.