topic Re: End Contract in Broadband & Landline

End Contract

kevihatchell — Sun, 18 Aug 2024 13:40:58 GMT

Does anyone know how to determine when my contract ends using my account only? I do not wish to talk to anyone on the telephone. Thanks, Kevi

Re: End Contract

JimM11 — Sun, 18 Aug 2024 14:07:31 GMT

@kevihatchell It may not be possible for you to see on your account, as this depends on account type, normal period is 24 months, did you receive an e-mail when you opened your package, you do not state, broadband or mobile, and some mobile contracts are only monthly. HTH

Re: End Contract

kevihatchell — Sun, 18 Aug 2024 14:29:36 GMT

Hi

It’s a broadband contract and I think it’s coming to an end soon, although
I would like to know a month before so as I can look elsewhere and also
give EE a months notice.

Thanks

Kevi

Re: End Contract

XRaySpeX — Sun, 18 Aug 2024 15:39:05 GMT

EE will email you when your min. term is coming up. It's 14 days notice to cancel for BB.

Re: End Contract

Mustrum — Sun, 18 Aug 2024 16:02:48 GMT

@kevihatchell you only ned to tell EE if you are moving to a supplier that does not use the Openreach network - ie Virgin Media or any of the new fibre suppliers.

If you do tell EE and you stay on the Openreach network, it will delay your new supplier.

HTH

Re: End Contract

kevihatchell — Sun, 18 Aug 2024 16:35:36 GMT

Thank you so much

Kevi

Re: End Contract

XRaySpeX — Sun, 18 Aug 2024 16:36:35 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: End Contract

ecokitch — Mon, 19 Aug 2024 16:08:25 GMT

Log on to EE and click on plans and subscriptions (top right) then scroll down to mobile or broadband etc and click "manage" and it should come up with your PLAN , COST and CONTRACT END DATE