topic Part Charge On My Bill in Broadband & Landline

Part Charge On My Bill

jakub18 — Thu, 15 Aug 2024 00:14:52 GMT

I recently switched my package from a Sports into Entertainment and i have gotten a ‘Part Charge’ on my bill i have tried reading about it online and i still do not understand what i’m getting charged for. Any help would be great.

Re: Part Charge On My Bill

XRaySpeX — Thu, 15 Aug 2024 00:20:13 GMT

A Part Charge is usually when you switch a product or add-on in the middle of a billing month so you in effect get charged for the old product for the 1st part of the month & for the new product for the later part of the month.

Re: Part Charge On My Bill

jakub18 — Thu, 15 Aug 2024 00:34:37 GMT

So what i’m understanding is that im getting charged basically half of the old package i had which was £20, but the part charge is £16.26. But im also getting charged the £20 for my new chosen package and if i’m getting charged half my old why do i not get charged half my new.

Re: Part Charge On My Bill

XRaySpeX — Thu, 15 Aug 2024 02:47:21 GMT

What are the dates on those charges?

Re: Part Charge On My Bill

jakub18 — Thu, 15 Aug 2024 13:42:28 GMT

15th July and I usually getting charged around the 20th.

Re: Part Charge On My Bill

XRaySpeX — Thu, 15 Aug 2024 14:15:48 GMT

No, the dates against each individual charge. They should each have a date range against them or under a heading.