topic Re: BT Smart Hub 2 and EE Smart Wifi Question in Broadband & Landline

BT Smart Hub 2 and EE Smart Wifi Question

mattmoney — Sat, 10 Aug 2024 09:10:10 GMT

Hello. I have an EE smart wifi connected via ethernet to a BT hub 2. The smart wifi is showing as connected but I'm not convinced devices are accessing this instead of the router for wifi, even when the device is right next to the smart wifi. I've tried as a test to turn off the wifi on the hub, but then all wifi goes off, so I'm assuming there's a dependency there.

How can I be sure that devices are connecting to the smart wifi?

Also does anyone know if the smart wifi has it's own config page? When I try to access its ip via a browser, I get redirected to the hub config page.

Thanks

Matt

Re: BT Smart Hub 2 and EE Smart Wifi Question

JimM11 — Sat, 10 Aug 2024 09:50:24 GMT

@mattmoney What is the model of the EE smart wi-fi device, and if you are trying to test you would need to have the smart wi-fi connected by ethernet cable, wireless connected and switching of wireless on the router will not work. Post your model number and picture of your smart wi-fi device... Think you can use the web ip on a pc/laptop to see what is going on, http://192.168.1.254 with the BT router. Smart wi-fi possibly no.

Edit: only certain smart wi-fi devices from EE/BT work with that BT smarthub2 model.

Find a place were you have no signal on your device, put the smart wifi halfway between router and device with no signal, switch it on, allow it to boot up and sync to the router, look at your device and see if you have wifi bars and internet connection. Quickest way to check...

Re: BT Smart Hub 2 and EE Smart Wifi Question

mattmoney — Sat, 10 Aug 2024 13:29:47 GMT

Hello. Thanks for replying. I think it is working. I've moved it to a place
the router couldn't reach and it seems ok.

Thanks again.

Matt

Re: BT Smart Hub 2 and EE Smart Wifi Question

JimM11 — Sat, 10 Aug 2024 14:13:34 GMT

@mattmoney Sound like the right place, both Router/Smart wi-fi signals crossover each other and that is the wireless path. As long as you are maintaining the device signal you are good to go.👍