topic Re: Landline charges in Broadband & Landline

Landline charges

Hannah14Mac — Fri, 09 Aug 2024 16:25:08 GMT

Why is my landline standing charge £80. Was told I’d be on anytime charge of £12 per month!

Re: Landline charges

JimM11 — Fri, 09 Aug 2024 16:29:38 GMT

@Hannah14Mac You would be better to call if you need to find out quickly, contact details on link below.

Re: Landline charges

Schockwave — Fri, 09 Aug 2024 16:54:55 GMT

@Hannah14Mac , we have no account access and do not know who you are, so would have to speak to customer service, or look at the breakdown of your billing to find out why it is so high.

Re: Landline charges

Hannah14Mac — Fri, 09 Aug 2024 16:58:36 GMT

It’s ok thanks. I managed to do an online chat!

Re: Landline charges

Schockwave — Fri, 09 Aug 2024 16:59:52 GMT

@Hannah14Mac , thank you for letting us know, glad you got it sorted.