topic EE App - WiFi Controls Not Working in Broadband & Landline

EE App - WiFi Controls Not Working

Alexburnsredd — Fri, 09 Aug 2024 15:57:56 GMT

Okay I have seen countless threads going back to March of this year saying that the WiFi Controls section on the EE App does not work.

What is going on? All I want to do is pause my WiFi from 12am-5am. I have never once been able to access the WiFi Controls setting on the app. Ever. The app itself is just awful and needs a massive face lift and functionality boost.

Is there even a fix coming?

Re: EE App - WiFi Controls Not Working

XRaySpeX — Fri, 09 Aug 2024 16:14:14 GMT

Which EE BB plan are you on? What EE router do you have?

Re: EE App - WiFi Controls Not Working

Alexburnsredd — Fri, 09 Aug 2024 16:26:17 GMT

Hi, I am on a Fibre 67 Essentials Plan with a Smart Hub Plus router

Re: EE App - WiFi Controls Not Working

Alexburnsredd — Fri, 09 Aug 2024 16:27:47 GMT

Should advice - this is the option I'm referring to. Nothing happens when I tap.

Re: EE App - WiFi Controls Not Working

Alexburnsredd — Fri, 09 Aug 2024 16:46:17 GMT

Turns out I'd not scanned the QR code to setup my WiFi controls. Solution found.

Re: EE App - WiFi Controls Not Working

TomandIs — Tue, 10 Sep 2024 10:03:59 GMT

what QR code?

Re: EE App - WiFi Controls Not Working

XRaySpeX — Tue, 10 Sep 2024 10:06:28 GMT

@TomandIs : He must be talking about the QR code on the slider on the back of the router to connect it to the EE app.