topic Leaving broadband contract? How to in Broadband & Landline

Leaving broadband contract? How to

Ryry12363 — Wed, 31 Jul 2024 19:23:52 GMT

How do I go about letting ee know I’m leaving at the end of my contract?

Re: Leaving broadband contract? How to

Profile closed — Wed, 31 Jul 2024 20:10:02 GMT

Hello @Ryry12363

If your leaving EE Broadband then give them a call on 0800 079 0544

Also there is more Information here - How do I cancel my broadband, landline or TV plan?

Re: Leaving broadband contract? How to

Mustrum — Wed, 31 Jul 2024 20:15:25 GMT

@Ryry12363 you can find details on what to do in the following Help pages.

However if you are leaving but going to another supplier provided on the Openreach network then you should not contact EE but leave it all to your new supplier.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan

HTH

Re: Leaving broadband contract? How to

XRaySpeX — Wed, 31 Jul 2024 21:49:48 GMT

To cancel your EE BB & Home Phone either:

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
If you want to migrate your BB to another ISP other than VM & if you're not changing to or from FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.