topic Re: EE contact for billing in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/EE-contact-for-billing/m-p/1414651#M98238 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4464772">@TTTTTTTT1</a>&nbsp;With the migration to EE, the BT has a DD and you should expect a refund from them, EE will have opened up a DD for there account to start billing you from them, not sure what a bank payment would be for unless you agreed for something. You should have had emails from EE, check incase they have went into spam etc. the BT DD should end but keep an eye on it just in case, you will probably have to close it yourself with your bank, but wait until the refund has happened. HTH</P> Wed, 31 Jul 2024 12:28:13 GMT JimM11 2024-07-31T12:28:13Z EE contact for billing https://community.ee.co.uk/t5/Broadband-Landline/EE-contact-for-billing/m-p/1414618#M98235 <P>EE are an utter nightmare avoid them. Migrated from BT 16 June 2024. Have spent every day since on the phone trying to solve one issue after another. They are totally useless. Have two DD and a bank payment.&nbsp; No idea what for. No confirmation or information and no account number. App is probably the worst App ever.&nbsp;</P> Wed, 31 Jul 2024 10:52:47 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-contact-for-billing/m-p/1414618#M98235 TTTTTTTT1 2024-07-31T10:52:47Z Re: EE contact for billing https://community.ee.co.uk/t5/Broadband-Landline/EE-contact-for-billing/m-p/1414651#M98238 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4464772">@TTTTTTTT1</a>&nbsp;With the migration to EE, the BT has a DD and you should expect a refund from them, EE will have opened up a DD for there account to start billing you from them, not sure what a bank payment would be for unless you agreed for something. You should have had emails from EE, check incase they have went into spam etc. the BT DD should end but keep an eye on it just in case, you will probably have to close it yourself with your bank, but wait until the refund has happened. HTH</P> Wed, 31 Jul 2024 12:28:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/EE-contact-for-billing/m-p/1414651#M98238 JimM11 2024-07-31T12:28:13Z