topic No WiFi in Altrincham area. Have a red light on LOS in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/No-WiFi-in-Altrincham-area-Have-a-red-light-on-LOS/m-p/1408402#M97785 Sun, 21 Jul 2024 14:53:47 GMT Jolinpage 2024-07-21T14:53:47Z No WiFi in Altrincham area. Have a red light on LOS https://community.ee.co.uk/t5/Broadband-Landline/No-WiFi-in-Altrincham-area-Have-a-red-light-on-LOS/m-p/1408402#M97785 Sun, 21 Jul 2024 14:53:47 GMT https://community.ee.co.uk/t5/Broadband-Landline/No-WiFi-in-Altrincham-area-Have-a-red-light-on-LOS/m-p/1408402#M97785 Jolinpage 2024-07-21T14:53:47Z Re: No WiFi in Altrincham area. Have a red light on LOS https://community.ee.co.uk/t5/Broadband-Landline/No-WiFi-in-Altrincham-area-Have-a-red-light-on-LOS/m-p/1408404#M97786 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1003224">@Jolinpage</a>&nbsp; &nbsp;have you tried switching the ONT and router off for a few minutes, or have you reported a fault?</P> <P>&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-24-24 lc-Grid-col--xl-24-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text EE for a call back</H2> </DIV> <DIV> <P>If you need help with your broadband, text<SPAN>&nbsp;</SPAN><STRONG>HELP</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> <P>If you need help with your landline, text<SPAN>&nbsp;</SPAN><STRONG>PHONE</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> </DIV> <DIV>Charges may apply at your standard rate.</DIV> <DIV> <OL> <LI>We’ll run tests on your connection to find out what’s going on.</LI> <LI>If you need an engineer, we’ll text you in 15 minutes to book a slot.</LI> <LI>If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.</LI> </OL> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV class="CallUsOutHours_disableChat__xT_yb"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <BUTTON class="lc-Button lc-ButtonEE lc-ButtonEE--styleDangerText" disabled="disabled"><SPAN class="lc-Button-content">Closed now</SPAN></BUTTON> <DIV> <P>Our lines are currently closed.</P> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text relay and sign language services</H2> </DIV> <DIV class="AccessibilityServicesOutHours_disableChat__qlShj"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <BUTTON class="lc-Button lc-ButtonEE lc-ButtonEE--styleDangerText" disabled="disabled"><SPAN class="lc-Button-content">Closed now</SPAN></BUTTON> <DIV> <P>Our lines are currently closed.</P> </DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Sun, 21 Jul 2024 15:23:56 GMT https://community.ee.co.uk/t5/Broadband-Landline/No-WiFi-in-Altrincham-area-Have-a-red-light-on-LOS/m-p/1408404#M97786 Mustrum 2024-07-21T15:23:56Z