topic Re: How to contact ee by email in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408174#M97768 <P>Hi my Internet has been down all afternoon I have tryed turning it off and on but it's just flashing blue.&nbsp;</P> Sat, 20 Jul 2024 18:13:03 GMT Chandlerflakey1 2024-07-20T18:13:03Z Re: How to contact ee by email https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408174#M97768 <P>Hi my Internet has been down all afternoon I have tryed turning it off and on but it's just flashing blue.&nbsp;</P> Sat, 20 Jul 2024 18:13:03 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408174#M97768 Chandlerflakey1 2024-07-20T18:13:03Z Re: Re: How to contact ee by email https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408185#M97769 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4462693">@Chandlerflakey1</a>&nbsp;:&nbsp;Which EE BB plan are you on? What EE router do you have?</P> Sat, 20 Jul 2024 18:56:25 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408185#M97769 XRaySpeX 2024-07-20T18:56:25Z Re: Re: How to contact ee by email https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408202#M97771 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4462693">@Chandlerflakey1</a>&nbsp; &nbsp;There is no Email contact for EE, the Help pages list the ways to contact the Broadband Care Team below. Alas you will have to wait until the morning to speak to them, but hey you never know we may be able to help on here if you let us know more info.ll&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-24-24 lc-Grid-col--xl-24-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text EE for a call back</H2> </DIV> <DIV> <P>If you need help with your broadband, text<SPAN>&nbsp;</SPAN><STRONG>HELP</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> <P>If you need help with your landline, text<SPAN>&nbsp;</SPAN><STRONG>PHONE</STRONG>&nbsp;to<SPAN>&nbsp;</SPAN><STRONG>66033</STRONG></P> </DIV> <DIV>Charges may apply at your standard rate.</DIV> <DIV> <OL> <LI>We’ll run tests on your connection to find out what’s going on.</LI> <LI>If you need an engineer, we’ll text you in 15 minutes to book a slot.</LI> <LI>If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.</LI> </OL> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV class="CallUsOutHours_disableChat__xT_yb"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <BUTTON class="lc-Button lc-ButtonEE lc-ButtonEE--styleDangerText" disabled="disabled"><SPAN class="lc-Button-content">Closed now</SPAN></BUTTON> <DIV> <P>Our lines are currently closed.</P> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text relay and sign language services</H2> </DIV> <DIV class="AccessibilityServicesOutHours_disableChat__qlShj"> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <BUTTON class="lc-Button lc-ButtonEE lc-ButtonEE--styleDangerText" disabled="disabled"><SPAN class="lc-Button-content">Closed now</SPAN></BUTTON> <DIV> <P>Our lines are currently closed.</P> </DIV> <DIV> <P><STRONG>Opening hours:</STRONG><BR />Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <P>&nbsp;</P> Sat, 20 Jul 2024 19:39:42 GMT https://community.ee.co.uk/t5/Broadband-Landline/Re-How-to-contact-ee-by-email/m-p/1408202#M97771 Mustrum 2024-07-20T19:39:42Z