topic Order broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407621#M97670 <P>Only part of my order has been delivered&nbsp;</P> Fri, 19 Jul 2024 10:05:57 GMT Dianenewton 2024-07-19T10:05:57Z Order broadband https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407621#M97670 <P>Only part of my order has been delivered&nbsp;</P> Fri, 19 Jul 2024 10:05:57 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407621#M97670 Dianenewton 2024-07-19T10:05:57Z Re: Order broadband https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407631#M97672 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1093710">@Dianenewton</a>&nbsp; this is not customer services and there is no account access and no one knows who you are or what you ordered.</P> <P>However if you give the broadband care team a call they will be able to help.</P> <P>&nbsp;</P> <DIV class="SubTitle_headingAlignment__I2ETs"> <H1 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeL lc-HeadingEE--fontDefault lc-HeadingEE--weightNormal lc-HeadingEE--textAlignCentre">Contact us about your broadband and landline</H1> </DIV> <DIV class="ContactOptionsTemplate_contactOption__xSnrx"> <DIV class="lc-Grid lc-Grid--gutterXL lc-Grid--gutterBreakpointLM"> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Call us</H2> </DIV> <DIV> <P>Monday to Friday,&nbsp;8am to 9pm<BR />Saturday and Sunday,&nbsp;8am to 8pm</P> </DIV> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <DIV>From your EE mobile</DIV> <DIV data-testid="150Number"> <P class="lc-Text lc-TextEE" aria-label="1 5 0">150</P> </DIV> <DIV>From any other phone</DIV> <P class="lc-Text lc-TextEE" aria-label="0 3 3 0 1 2 3 1 1 0 5">0330 123 1105</P> <DIV>Calls are free from an EE number. Charges may apply if you call from another network.</DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="lc-Grid-col lc-Grid-col--24-24 lc-Grid-col--l-12-24 lc-Grid-col--xl-12-24"> <DIV class="roundBox_roundBox__kkb8H"> <DIV class="lc-Box lc-BoxEE lc-BoxEE--borderColorGrey01 lc-BoxEE--borderRadiusAllL lc-BoxEE--borderWidthS"> <DIV class="lc-Surface lc-SurfaceEE lc-SurfaceEE--whiteBackground"> <DIV class="lc-Container lc-Container--horizontalPaddingL lc-Container--verticalPaddingM"> <DIV class="ContactBox_titleElement__axwFb"> <H2 class="lc-Heading lc-HeadingEE lc-HeadingEE--sizeM lc-HeadingEE--fontDefault lc-HeadingEE--weightBold lc-HeadingEE--onWhiteSurface">Text relay and sign language services</H2> </DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <DIV>To make a text relay call using the<SPAN>&nbsp;</SPAN><A href="https://ngts.org.uk/" target="_blank" rel="noopener">Relay UK</A><SPAN>&nbsp;</SPAN>service, dial<SPAN>&nbsp;</SPAN><STRONG>18001</STRONG><SPAN>&nbsp;</SPAN>in front of the following number:</DIV> <DIV class="lc-VerticalSpace lc-VerticalSpaceEE lc-VerticalSpaceEE--sizeXS">&nbsp;</DIV> <P class="lc-Text lc-TextEE">07953 966 150</P> <DIV class="HorizontalDivider_divider__LwFQ6">&nbsp;</DIV> <A class="lc-Link lc-LinkEE lc-LinkEE--onWhiteBackground lc-LinkEE--sizeINHERIT" href="https://connect.interpreterslive.co.uk/vrs?ilc=EE" target="">Contact us through a sign language interpreter</A></DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 19 Jul 2024 10:48:48 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407631#M97672 Mustrum 2024-07-19T10:48:48Z Re: Order broadband https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407633#M97673 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1093710">@Dianenewton</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>You write only part of my order has been delivered, what do you mean? We have no way of checking or seeing your account, no idea who you are, so would need more information in order to assist you.</P> Fri, 19 Jul 2024 10:44:49 GMT https://community.ee.co.uk/t5/Broadband-Landline/Order-broadband/m-p/1407633#M97673 Schockwave 2024-07-19T10:44:49Z