https://community.ee.co.uk/t5/Broadband-Landline/Billing-problems/m-p/1404344#M97157 <P>Since changing to fast fiber in December last year I now can't see my bills online and now my broadband has disconnected but no way of knowing what's going on , I got the first 3 months free in a deal then they've took the previous months bills and can't find them either...</P> Tue, 09 Jul 2024 00:49:35 GMT Samph 2024-07-09T00:49:35Z https://community.ee.co.uk/t5/Broadband-Landline/Billing-problems/m-p/1404344#M97157 <P>Since changing to fast fiber in December last year I now can't see my bills online and now my broadband has disconnected but no way of knowing what's going on , I got the first 3 months free in a deal then they've took the previous months bills and can't find them either...</P> Tue, 09 Jul 2024 00:49:35 GMT https://community.ee.co.uk/t5/Broadband-Landline/Billing-problems/m-p/1404344#M97157 Samph 2024-07-09T00:49:35Z https://community.ee.co.uk/t5/Broadband-Landline/Billing-problems/m-p/1404381#M97159 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1121067">@Samph</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>Have you restarted the router?</P> <P>Do you have a direct debit set up?&nbsp;</P> <P>If so, when was the last payment made?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 09 Jul 2024 07:42:09 GMT https://community.ee.co.uk/t5/Broadband-Landline/Billing-problems/m-p/1404381#M97159 Leanne_T 2024-07-09T07:42:09Z