topic Re: Help with EE/BT Contract renewal in Broadband & Landline

Help with EE/BT Contract renewal

MarkSu — Sat, 06 Jul 2024 13:27:02 GMT

would help us all.

Re: Help with EE/BT Contract renewal

Schockwave — Sat, 06 Jul 2024 13:02:07 GMT

Welcome to the community,

We have no way of doing so here, there is no account access and we do not know who you are, this is a public forum, you will have to contact customer service for this.

It is also correct, that you have to wait until the order has been cancelled before placing a new order. We also cannot confirm any details of payments, as I have written you will have to speak to customer service.

When your order is cancelled, you should receive a refund of any amount taken out within 7-10 working days.

Re: Help with EE/BT Contract renewal

JimM11 — Sat, 06 Jul 2024 13:11:29 GMT

@MarkSu If you can edit your post, please remove your account number or ******** out your details, this is a public forum!!!

Re: Help with EE/BT Contract renewal

JimM11 — Sat, 06 Jul 2024 13:32:06 GMT

@MarkSu The link below gives details for plans etc, what is included and what to expect, you should have a look through various before you go at changes again. HTH

EE Broadband, TV and Home Phone Price Plans Terms & Conditions | EE