returning what equipment??????

daveyboy241 — Wed, 03 Jul 2024 18:35:22 GMT

I have been asked to return a BT smart Hub 2 via an email today, however after a lengthy phone call last week i was told i did not have to return it when transferring to EE from BT. so do you want it back or not. p.s i currently have, in my possession, 1 x tv box, i x mini tv box and a phone adapter plus 2 x EE hubs which have been sent to me due to errors by EE which have resulted in several contracts being cancelled. please help **********. also my old landline number has not transferred to my new digital voice service.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: returning what equipment??????

JimM11 — Wed, 03 Jul 2024 19:44:28 GMT

@daveyboy241 You need to take up questions and details with EE CS, the forum has no account details regarding who you are, all customers like yourself.

topic returning what equipment?????? in Broadband & Landline

returning what equipment??????

Re: returning what equipment??????