topic Re: Account number and bill in Broadband & Landline

Account number and bill

Mattybhoy85 — Fri, 21 Jun 2024 17:36:22 GMT

Why can’t I see my account number or view my bills in the app?

Re: Account number and bill

Northerner — Fri, 21 Jun 2024 17:46:52 GMT

Hi @Mattybhoy85

Your account number is on your bill.

Bills on the app can be viewed under -Manage - Billing.

Thanks

Re: Account number and bill

Mattybhoy85 — Fri, 21 Jun 2024 18:08:08 GMT

I go to manage but there is no billing bit to go into

Sent from Outlook for iOS<>

Re: Account number and bill

hobbitbrain — Sat, 22 Jun 2024 08:27:11 GMT

When you go to Manage, you should see sections for each type of account that you have below the two rows of icons. The latest bill is shown below each section heading and there is the option to look at previous bills. Your account number will either be shown directly or you will be able to see it if you choose to look at the full details of a bill. If you cannot see this information, contact EE.