topic Re: Can't link broadband to phone spoke to six guides no one able to sort issue. in Broadband & Landline

Can't link broadband to phone spoke to six guides no one able to sort issue.

Danifi64 — Tue, 18 Jun 2024 17:31:57 GMT

I have been told this is tech problem but they can't resolve it promised call back but that didn't happen. So now can't access my broadband account. Have tried raising complaint do thry respond to complaints????

Re: Can't link broadband to phone spoke to six guides no one able to sort issue.

JimM11 — Tue, 18 Jun 2024 21:33:12 GMT

@Danifi64 Information regarding complaints below.

Understanding your broadband complaint | Customer Care | EE

Re: Can't link broadband to phone spoke to six guides no one able to sort issue.

XRaySpeX — Tue, 18 Jun 2024 22:21:16 GMT

You can make a formal complaint to EE & if you don't get satisfaction after 8 weeks you can take it to EE's ADR provider. See Complaints code of practice and here is the Complaints Form .