topic Re: Upgrade to fibre in Broadband & Landline

Upgrade to fibre

Nickbash — Fri, 14 Jun 2024 12:11:38 GMT

For over a month now we have been trying to upgrade.

I spend much of my life now on to 150, either waiting for an answer or them telling me they know what they are doing and ordering full fibre at twice the price for a new customer

Nothing happens for a few days and then they tell me there is a technical fault that is some sort of secret and we need to start again.

Sorely tempted to give up and go to Sky or Virgin.

Is it me?

Re: Upgrade to fibre

XRaySpeX — Fri, 14 Jun 2024 12:35:30 GMT

@Nickbash : Have you tried thro' your MyEE for BB under CHANGE YOUR BROADBAND PLAN ?

Re: Upgrade to fibre

JimM11 — Fri, 14 Jun 2024 13:56:19 GMT

@Nickbash Is the upgrade currently available at your address, use the checker below to see, if you post back please obscure any info such as address etc.

https://www.broadbandchecker.btwholesale.com/#/ADSL