https://community.ee.co.uk/t5/Broadband-Landline/Problems-with-1-6Gb-upgrade/m-p/1395754#M95669 <P><SPAN>The EE BB PPPoE Username/pwd is the same as BT's:&nbsp;</SPAN><A href="mailto:bthomehub@btbroadband.com" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-53709404-48971204">bthomehub@btbroadband.com</A><SPAN>&nbsp;/BT or blank</SPAN></P> Tue, 11 Jun 2024 10:15:33 GMT XRaySpeX 2024-06-11T10:15:33Z https://community.ee.co.uk/t5/Broadband-Landline/Problems-with-1-6Gb-upgrade/m-p/1395728#M95666 <P>I seem to be having a couple problems with my upgrade which are:</P><P>I have just had an email from EE telling me they are sorry for cancelling my broadband but I didn’t, I upgraded so what gives?</P><P>Also, I am not a fan of own brand routers as I don’t feeling they give me the flexibility I need, therefore I bought a WiFi 7 router in preparation of my upgrade but I am struggling to find the username and password I would need in order to use my Asus router. Can anyone give me the location of where I might find the details in order to set up my own router?</P><P>having had a look it seems that the username is based on BT HomeKit details but I can find the password to be used as it is obscured&nbsp;</P><P>and help would be appreciated&nbsp;</P> Tue, 11 Jun 2024 09:45:15 GMT https://community.ee.co.uk/t5/Broadband-Landline/Problems-with-1-6Gb-upgrade/m-p/1395728#M95666 soupladel 2024-06-11T09:45:15Z https://community.ee.co.uk/t5/Broadband-Landline/Problems-with-1-6Gb-upgrade/m-p/1395754#M95669 <P><SPAN>The EE BB PPPoE Username/pwd is the same as BT's:&nbsp;</SPAN><A href="mailto:bthomehub@btbroadband.com" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-53709404-48971204">bthomehub@btbroadband.com</A><SPAN>&nbsp;/BT or blank</SPAN></P> Tue, 11 Jun 2024 10:15:33 GMT https://community.ee.co.uk/t5/Broadband-Landline/Problems-with-1-6Gb-upgrade/m-p/1395754#M95669 XRaySpeX 2024-06-11T10:15:33Z