topic move from BT broadband and digital phone service to EE in Broadband & Landline

move from BT broadband and digital phone service to EE

mks56 — Mon, 10 Jun 2024 16:12:56 GMT

Hi I have recently moved from BT FFTP service to similar EE service using the smart hub plus. This is up and running.

I had 3 BT digital phones registered with the BT smart hub. They now say, not surprisingly, no link to hub.

Can I register these phone with the EE hub?

If so, how can I do that

I can see a phone registration process in the hub menus but the BT phones just say, no connection to the hub

TIA

Martin

Re: move from BT broadband and digital phone service to EE

mks56 — Mon, 10 Jun 2024 16:19:53 GMT

Hi,

Please ignore the last message, after a bit of playing around with the phone, I found the registration menu on the phone, and I have a working phone, so problem solved

Thanks

Martin

Re: move from BT broadband and digital phone service to EE

Mustrum — Mon, 10 Jun 2024 16:38:12 GMT

@mks56 thanks for letting us know.