topic Re: Low hanging phone line in Broadband & Landline

Low hanging phone line

DEREKHEEPS — Mon, 10 Jun 2024 15:44:36 GMT

The phone cable coming from the pole across the road is hanging so low that tall vehicles hit it.

I was away for the weekend and seen it was hanging very low across the road when I returned.

Does anyone know if it is EE or BT I contact to get this resolved as it is a hazard.

XRaySpeX — Mon, 10 Jun 2024 15:48:31 GMT

Where does the cable go to? If it's to your property you need to contact EE.

DEREKHEEPS — Mon, 10 Jun 2024 15:54:53 GMT

It travels from the main wooden pole across the road and attached to the side of my house.

Mustrum — Mon, 10 Jun 2024 16:36:36 GMT

@DEREKHEEPS given the circumstances you could contact Openreach directly before it causes more serious damage or an accident.

Do let us know how you get on.