topic Re: Contract in Broadband & Landline

Contract

davidpbob — Fri, 07 Jun 2024 13:41:45 GMT

EE certainly don't make it easy to find contract details, specifically the end date.

Where do I find it on 'My EE'?

Re: Contract

XRaySpeX — Fri, 07 Jun 2024 14:12:06 GMT

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

Re: Contract

kste1 — Fri, 07 Jun 2024 18:23:51 GMT

Manage -> Broadband -> Plans & subscriptions -> Broadband

Re: Contract

Chris_B — Fri, 07 Jun 2024 18:55:41 GMT

@kste1 not for legacy BB customers it’s not.

Re: Contract

kste1 — Fri, 07 Jun 2024 22:20:57 GMT

Is @davidpbob a legacy BB customer?

Re: Contract

Chris_B — Sat, 08 Jun 2024 07:02:32 GMT

@kste1 Asking when the end date is I’ll say yes. Do you ask when the end date is when you’ve just signed up for something? No because you know how long you’ve agreed that contract for.

Re: Contract

kste1 — Tue, 11 Jun 2024 00:57:35 GMT

"I don't know" would have done.