https://community.ee.co.uk/t5/Broadband-Landline/Ee-Wi-Fi-hub-cut-off/m-p/1393479#M95261 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2560118">@Thea2013</a>&nbsp; &nbsp;No one here knows who you are this is a public forum not customer services. &nbsp; &nbsp; If you are changing ISP what has EE got to do with the switch off when the new ISP takes over the line and so switching off EE as your BB provider. &nbsp; </P> <P>Did &nbsp;you call customer service and give notice to terminate? &nbsp;because you don’t have to but if you did you only need to give 14 days notice to terminate so when did you give notice?&nbsp;</P> Wed, 05 Jun 2024 03:44:22 GMT Chris_B 2024-06-05T03:44:22Z https://community.ee.co.uk/t5/Broadband-Landline/Ee-Wi-Fi-hub-cut-off/m-p/1393473#M95260 <P>Hi please tell me why you have shut my Wi-Fi off when the change over not till 10th June put my Ee hub back on&nbsp;</P> Wed, 05 Jun 2024 01:04:10 GMT https://community.ee.co.uk/t5/Broadband-Landline/Ee-Wi-Fi-hub-cut-off/m-p/1393473#M95260 Thea2013 2024-06-05T01:04:10Z https://community.ee.co.uk/t5/Broadband-Landline/Ee-Wi-Fi-hub-cut-off/m-p/1393479#M95261 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2560118">@Thea2013</a>&nbsp; &nbsp;No one here knows who you are this is a public forum not customer services. &nbsp; &nbsp; If you are changing ISP what has EE got to do with the switch off when the new ISP takes over the line and so switching off EE as your BB provider. &nbsp; </P> <P>Did &nbsp;you call customer service and give notice to terminate? &nbsp;because you don’t have to but if you did you only need to give 14 days notice to terminate so when did you give notice?&nbsp;</P> Wed, 05 Jun 2024 03:44:22 GMT https://community.ee.co.uk/t5/Broadband-Landline/Ee-Wi-Fi-hub-cut-off/m-p/1393479#M95261 Chris_B 2024-06-05T03:44:22Z