https://community.ee.co.uk/t5/Broadband-Landline/House-move-and-exchange-change-for-landline/m-p/1393047#M95157 <P>Having advised house move to EE and needing landline for Careline, I was told I would have to transfer to BT…no choice as they issue telephone numbers! &nbsp;I am now being charged for May by both companies and cannot get through to EE without hanging on for .20 - 45 mins…can anyone help in how to query this please?</P> Mon, 03 Jun 2024 21:10:26 GMT ValS1 2024-06-03T21:10:26Z https://community.ee.co.uk/t5/Broadband-Landline/House-move-and-exchange-change-for-landline/m-p/1393047#M95157 <P>Having advised house move to EE and needing landline for Careline, I was told I would have to transfer to BT…no choice as they issue telephone numbers! &nbsp;I am now being charged for May by both companies and cannot get through to EE without hanging on for .20 - 45 mins…can anyone help in how to query this please?</P> Mon, 03 Jun 2024 21:10:26 GMT https://community.ee.co.uk/t5/Broadband-Landline/House-move-and-exchange-change-for-landline/m-p/1393047#M95157 ValS1 2024-06-03T21:10:26Z https://community.ee.co.uk/t5/Broadband-Landline/House-move-and-exchange-change-for-landline/m-p/1393053#M95159 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2453024">@ValS1</a>&nbsp;: What EE BB plan you on with which router?</P> <P>What does <A href="https://www.broadbandchecker.btwholesale.com/" target="_blank" rel="noopener">BT Wholesale Broadband Availability Checker</A>&nbsp;&gt; Address Checker estimate for your new addy? Post just the <STRONG>whole</STRONG> table and <STRONG>the line above it</STRONG>, blanking out your addy.</P> Mon, 03 Jun 2024 21:15:16 GMT https://community.ee.co.uk/t5/Broadband-Landline/House-move-and-exchange-change-for-landline/m-p/1393053#M95159 XRaySpeX 2024-06-03T21:15:16Z