topic Re: how do I cancel my broad band contract in Broadband & Landline

how do I cancel my broad band contract

ken9 — Fri, 31 May 2024 11:39:06 GMT

how do i cancel my broad band contract

Re: how do I cancel my broad band contract

JimM11 — Fri, 31 May 2024 11:47:07 GMT

@ken9 Are you moving to another provider for your broadband? There are different way's of doing this.

Re: how do I cancel my broad band contract

Mustrum — Fri, 31 May 2024 11:47:57 GMT

@ken9 follow the instructions in the Help page:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan

However if you are moving providers to another that uses Openreach, then let the new supplier make the arrangements - apart from returning equipment and paying your bills.

Re: how do I cancel my broad band contract

XRaySpeX — Fri, 31 May 2024 12:43:52 GMT

To cancel your EE BB & Home Phone either:

If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
If you want to migrate your BB to another ISP other than VM & if you're not changing to or from FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.