topic Re: ending a call package and /or digital voice in Broadband & Landline

ending a call package and /or digital voice

toekneem — Wed, 29 May 2024 19:15:31 GMT

A few months into my contract and i rfealise I dont use or need the digital voice line or call package (700m). Can the call package be cancelled without any charges.

I assume if I cancel the digital voice I would be liable for charges .

Appreciate any comments

Re: ending a call package and /or digital voice

Chris_B — Wed, 29 May 2024 20:08:34 GMT

@toekneem You’ll have to call customer services to see if this is possible but this was part of the contract you agreed too.

Re: ending a call package and /or digital voice

XRaySpeX — Wed, 29 May 2024 20:13:02 GMT

The calling plan can be cancelled with 30 days notice but I'm not sure about DV itself.

Re: ending a call package and /or digital voice

toekneem — Thu, 30 May 2024 10:14:56 GMT

Thank you

Re: ending a call package and /or digital voice

XRaySpeX — Thu, 30 May 2024 11:39:36 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.