topic Re: Broadband in Broadband & Landline https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390582#M94745 <P>First thing to do is check what speed your router syncing at. So check that on the router page with the information on the card on the back of the router if you have the Smart Hub plus.</P><P>When you run a speedtest via speedtest.net or similar sites what speed are you getting on wired (ethernet) devices vs wifi? If you're using Wifi there are many factors that can affect speed, such as distance from the router etc, but there is no information in the initial post to go on at the moment.</P><P>Above info on checking router page for speed is for VSDL (80MB) and not fibre, not clear which package you have.</P> Mon, 27 May 2024 02:14:04 GMT monitorcurve 2024-05-27T02:14:04Z Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390571#M94744 <P>My broadband is quite slow and keeps cutting me out of things , why should I pay 33 a month for it&nbsp;</P> Mon, 27 May 2024 00:49:11 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390571#M94744 Mandy170 2024-05-27T00:49:11Z Re: Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390582#M94745 <P>First thing to do is check what speed your router syncing at. So check that on the router page with the information on the card on the back of the router if you have the Smart Hub plus.</P><P>When you run a speedtest via speedtest.net or similar sites what speed are you getting on wired (ethernet) devices vs wifi? If you're using Wifi there are many factors that can affect speed, such as distance from the router etc, but there is no information in the initial post to go on at the moment.</P><P>Above info on checking router page for speed is for VSDL (80MB) and not fibre, not clear which package you have.</P> Mon, 27 May 2024 02:14:04 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390582#M94745 monitorcurve 2024-05-27T02:14:04Z Re: Broadband https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1393936#M95347 <P>Faulty smart hub</P> Thu, 06 Jun 2024 10:26:51 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1393936#M95347 Danielmcg2020 2024-06-06T10:26:51Z