topic EE Broadband website unusable in Broadband & Landline

EE Broadband website unusable

Bluedane22 — Sun, 26 May 2024 11:21:25 GMT

Why are so many features on the website not working? If I try to go to the EE Broadband shop I get the following message:

Sorry, looks like a technical error

Please call us on 0800 956 6000 and we’ll try to get things sorted.

When I dial the number and select the option for the visual service, I get sent a text message with a link that doesn't work.

It defies belief that the website and customer services of a major internet service provider can be this full of technical glitches.

Northerner — Sun, 26 May 2024 12:21:13 GMT

Have you tried a different browser or cleared out your cookies.

Thanks

Bluedane22 — Sun, 26 May 2024 13:02:38 GMT

Yep. Tried both those suggestions and tried incognito mode. Still shows the same message.