topic Re: Cold call from EE. in Broadband & Landline

Cold call from EE.

J400 — Thu, 23 May 2024 16:46:40 GMT

Ob behalf of someone else.

Is it the norm for EE to cold call trying to switch you over from BT? (BB,TV and landline)

I know there will be a switch at some point. But there were no comms on this.

Re: Cold call from EE.

XRaySpeX — Thu, 23 May 2024 16:54:10 GMT

How'd do you know it's EE? It has become the norm for BT to force or invite you to move your BB to EE.

Re: Cold call from EE.

J400 — Thu, 23 May 2024 17:13:00 GMT

Details and claimed to be.

I need more info as well.

concerns now for bt contract early end.

Re: Cold call from EE.

J400 — Sat, 25 May 2024 13:30:11 GMT

Update and resolution.

It was EE and they messed up. May as well close this off as BT had to be called then EE to resolve the issues.

There should be no cold calling without a heads up comms first. The outcome is good, had to be chased again, but out the blue everything smelled of scam.

Rant over.

Re: Cold call from EE.

Mustrum — Sat, 25 May 2024 14:22:23 GMT

Thanks for the update and taking the time go post it @J400 .