https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390210#M94670 <P>Welcome to EE's Home Broadband Forum.</P> <P>Sounds like you haven't yet got onto FF.</P> <P>1. Post your router status. For a SmartHub: login and go to Home &gt; <STRONG>Status</STRONG>.&nbsp;</P> <P>2. What does <A href="https://www.broadbandchecker.btwholesale.com/" target="_blank" rel="noopener">BT Wholesale Broadband Availability Checker</A> estimate for your phone number? Post just the <STRONG>whole</STRONG> table and <STRONG>the line above it</STRONG>, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, <STRONG>not the Postcode Checker</STRONG>.</P> Sat, 25 May 2024 11:52:23 GMT XRaySpeX 2024-05-25T11:52:23Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390200#M94669 <P>Hi I have just had the phone line upgraded in my area to full fibre broadband and just wondering how I get the full download speeds of up to 1000mps as I’m only getting 38mps</P> Sat, 25 May 2024 11:11:40 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390200#M94669 Adam1283 2024-05-25T11:11:40Z https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390210#M94670 <P>Welcome to EE's Home Broadband Forum.</P> <P>Sounds like you haven't yet got onto FF.</P> <P>1. Post your router status. For a SmartHub: login and go to Home &gt; <STRONG>Status</STRONG>.&nbsp;</P> <P>2. What does <A href="https://www.broadbandchecker.btwholesale.com/" target="_blank" rel="noopener">BT Wholesale Broadband Availability Checker</A> estimate for your phone number? Post just the <STRONG>whole</STRONG> table and <STRONG>the line above it</STRONG>, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker, <STRONG>not the Postcode Checker</STRONG>.</P> Sat, 25 May 2024 11:52:23 GMT https://community.ee.co.uk/t5/Broadband-Landline/Broadband/m-p/1390210#M94670 XRaySpeX 2024-05-25T11:52:23Z