topic Re: Returning equipment in Broadband & Landline

Returning equipment

Mike1781 — Thu, 23 May 2024 15:12:23 GMT

im getting pestered to return equipment I never even had. EE sent equipment despite me not having a contract. The contract never started as it was cancelled by both parties over a problem with digital voice. I told the postman I was not accepting the equipment and he kindly said it was no problem and he would just return it as” not accepted by householder”.
tried speaking to someone but a waste of time, so glad I moved to Sky.

Re: Returning equipment

Mike1781 — Thu, 23 May 2024 14:54:08 GMT

im now getting pestered for the equipment I never even received. The contract was cancelled by both Ee and myself due to a problem with digital voice calls. We never started but they sent equipment anyway. I refused to accept the equipment and the postie kindly said they would return the parcels. Tried speaking to them but a waste of time, sent emails so will see what happens. I no longer have a contract with BT or EE.

Re: Returning equipment

MargaretWalton — Thu, 23 May 2024 15:37:04 GMT

If you text 61998 they will get back to you