https://community.ee.co.uk/t5/Broadband-Landline/Change-over-day-from-BT-to-EE-Broadband/m-p/1387188#M94096 <P>Change over day - a complete disaster!&nbsp;<BR />engineer did his bit in 40 mins. &nbsp;5 + hours later and one domestic marital exchange, most apps linked to broadband not working, numerous calls to EE and half a dozen PIN numbers down the line, we are mentally exhausted! &nbsp;Totally let down by engineer and customer services. &nbsp;We are not dinasours but not technical IT people either, &nbsp;we are totally overwhelmed! &nbsp;At this moment in time I would be happy to reinstall my old set up but it is probably not possible seeing though the engineer installed new wires. &nbsp;Why are things like this such a pain in the A***? &nbsp;&nbsp;<BR />it is now costing us money for our alarm company to attend to reset up our system. &nbsp;Come on EE put things right!&nbsp;</P> Wed, 15 May 2024 21:04:10 GMT KiriCat 2024-05-15T21:04:10Z https://community.ee.co.uk/t5/Broadband-Landline/Change-over-day-from-BT-to-EE-Broadband/m-p/1387188#M94096 <P>Change over day - a complete disaster!&nbsp;<BR />engineer did his bit in 40 mins. &nbsp;5 + hours later and one domestic marital exchange, most apps linked to broadband not working, numerous calls to EE and half a dozen PIN numbers down the line, we are mentally exhausted! &nbsp;Totally let down by engineer and customer services. &nbsp;We are not dinasours but not technical IT people either, &nbsp;we are totally overwhelmed! &nbsp;At this moment in time I would be happy to reinstall my old set up but it is probably not possible seeing though the engineer installed new wires. &nbsp;Why are things like this such a pain in the A***? &nbsp;&nbsp;<BR />it is now costing us money for our alarm company to attend to reset up our system. &nbsp;Come on EE put things right!&nbsp;</P> Wed, 15 May 2024 21:04:10 GMT https://community.ee.co.uk/t5/Broadband-Landline/Change-over-day-from-BT-to-EE-Broadband/m-p/1387188#M94096 KiriCat 2024-05-15T21:04:10Z