topic Re: EE wifi hotspot in Broadband & Landline

EE wifi hotspot

nobuoittetsu — Tue, 14 May 2024 16:27:24 GMT

Hi,

i'm using ee hotspot wifi on a macbook running OS14.4.1.

wifi often gets a exclamtion mark and disconnected.

I then need to turn off and on wifi and log onto ee wifi again.

it happens 10 times a day. this is very annoying because every time I need to manually put the username and the password in order to log onto ee wifi hotspot.

I tried forgetting network but didn't work. This happens when I'm not using VPN.

what is the solution?

Re: EE wifi hotspot

Chris_B — Tue, 14 May 2024 17:12:47 GMT

@nobuoittetsu are you using an EE wifi hotspot (public WiFi connection). or your own WiFi connection from your own router within your home or work place ?

Re: EE wifi hotspot

XRaySpeX — Tue, 14 May 2024 17:56:48 GMT

Which router do you have?

Re: EE wifi hotspot

nobuoittetsu — Tue, 14 May 2024 20:50:10 GMT

I'm using EE wifi hotspot (public WiFi connection).

Not my own Wifi connection. So I don't have a router.

Thanks

Re: EE wifi hotspot

Chris_B — Wed, 15 May 2024 07:21:47 GMT

@nobuoittetsu Does it cut out when you’re using it or not using the MacBook

Re: EE wifi hotspot

nobuoittetsu — Wed, 15 May 2024 08:55:41 GMT

Wifi cuts out while I'm using the macbook.

Re: EE wifi hotspot

nobuoittetsu — Thu, 16 May 2024 08:49:04 GMT

Where is EE support team? Do they not help here?