topic Re: Is there an outage in Marlborough UK? in Broadband & Landline

Is there an outage in Marlborough UK?

MRP7 — Tue, 14 May 2024 06:28:16 GMT

Since 13th May 24 lunch time there is no EE signal in Marlborough Uk … anyone else having similar problems?

Re: Is there an outage in Marlborough UK?

JimM11 — Tue, 14 May 2024 09:27:21 GMT

@MRP7 Link to the service checker below for broadband and mobile.

Service status in your area (ee.co.uk)

Re: Is there an outage in Marlborough UK?

XRaySpeX — Tue, 14 May 2024 09:33:04 GMT

@JimM11 : That doesn't work for BB.

Re: Is there an outage in Marlborough UK?

JimM11 — Tue, 14 May 2024 09:37:45 GMT

@XRaySpeX Works fine for me, checks status of mobile and broadband, then can select either link to go further?

Re: Is there an outage in Marlborough UK?

XRaySpeX — Tue, 14 May 2024 09:43:03 GMT

@JimM11 : Never has done for me.

Re: Is there an outage in Marlborough UK?

MRP7 — Tue, 14 May 2024 09:43:07 GMT

The link btw gives following error:

This service isn’t working right now

anyway…apparently 1 of the 3 masts that serve Marlborough is ‘out at the moment’ …. I just have to wait for the engineers to fix. Luckily I have another internet connection I can use….

Re: Is there an outage in Marlborough UK?

Mustrum — Tue, 14 May 2024 09:46:02 GMT

I suspect that is another feature for New EE customers only!

We can’t check our broadband network right now

Updated on 14 May 2024 at 10:42 AM

There’s a problem with this service. Try again later.

Re: Is there an outage in Marlborough UK?

XRaySpeX — Tue, 14 May 2024 09:47:13 GMT

That's what I get, but Home Broadband is not served by masts. Are you on mobile broadband?

Re: Is there an outage in Marlborough UK?

JimM11 — Tue, 14 May 2024 09:57:11 GMT

@Mustrum Would say i was a New EE broadband + Mobile customer since March24, and as picture will show able to check both mobile and broadband services.... Will in future or put available for New EE Customers with regard to link good advice Mustrum thanks.

Re: Is there an outage in Marlborough UK?

XRaySpeX — Tue, 14 May 2024 09:59:09 GMT

@JimM11 : What picture?

Re: Is there an outage in Marlborough UK?

JimM11 — Tue, 14 May 2024 10:02:13 GMT

@XRaySpeX It never attached redoing now.

Re: Is there an outage in Marlborough UK?

XRaySpeX — Tue, 14 May 2024 10:08:14 GMT

@JimM11 : So your link works for New EE BB but not for legacy EE BB. Mobile's not a problem as you don't need to login & can check it by postcode.

Re: Is there an outage in Marlborough UK?

JimM11 — Tue, 14 May 2024 10:10:57 GMT

@XRaySpeX Got it, understand Thanks.