topic Re: NEW CUSTOMER in Broadband & Landline

NEW CUSTOMER

Dan_baddams01 — Sun, 12 May 2024 17:29:57 GMT

I have just joined EE broadband and it says that there is no upfront cost. Does that mean my first bill will be the following month? Thanks

Re: NEW CUSTOMER

XRaySpeX — Sun, 12 May 2024 17:32:22 GMT

Your 1st bill will be presented soon & will cover a month in advance + the period since going live.

Re: NEW CUSTOMER

Dan_baddams01 — Sun, 12 May 2024 17:34:20 GMT

I have had the emails about “What You’ll Pay” but it doesn’t state when my first bill will actually come out?

Re: NEW CUSTOMER

JimM11 — Sun, 12 May 2024 18:25:37 GMT

@Dan_baddams01 Your first bill will be issued on the day that your broadband goes active that is the time that you will receive the e-mail about your bill, then payment will be 7 day's from that date and it will be stated on the bill.

Re: NEW CUSTOMER

Dan_baddams01 — Sun, 12 May 2024 18:38:26 GMT

Oh I understand now, thank you!