topic Re: Order in Broadband & Landline

Order

Adambeth01 — Thu, 09 May 2024 13:35:53 GMT

Absolutely fuming placed an order on 28th March spoke to lots of people fobed off every time going to ombudsman tomorrow just been told again coming tomorrow to set everything up

Re: Order

bristolian — Thu, 09 May 2024 14:40:17 GMT

Ombudsman Services only accept individual complaints that have exhausted an internal complaints procedure, reached 8 weeks or are deadlocked - whichever comes first.

Re: Order

Northerner — Thu, 09 May 2024 15:39:47 GMT

Hi @Adambeth01

Following @bristolian email EE complaints process is here:

https://ee.co.uk/contact-ee/complaint

Thanks

Re: Order

Adambeth01 — Wed, 15 May 2024 21:50:11 GMT

Signed my contract 28th March and still not sorted only had to transfer from bt to ee what a joke