https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384579#M93514 <P><BR />We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell<BR />me where i can download the cyber security software. you sent me the email and asked me to set up online account. but when i get into my account, there is nothing there at all.&nbsp; No Bill, No plan, No information&nbsp; information. what is going on? you said you will sort out, it over 2 weeks since I called , there is nothing happened. I can not use the services that i paid. I want 2 month free. or I have to cancel the contract. i sent complain but no answer. the services is very bad</P> Tue, 07 May 2024 20:22:39 GMT JeyJey1 2024-05-07T20:22:39Z https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384580#M93512 <P><BR />We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell&nbsp;<BR />me where i can download the cyber security software. you sent me the email and asked me to set up online account. but when i get into my account, there is nothing there at all. No Billing , No Contract,&nbsp; No products i bought .&nbsp; what is going on? you said you will sort out , it over 2 weeks since I called , there is nothing happened. I can not use the services that i paid. I want 2 month free. or I have to cancel the contract. i sent complain but no answer. the services is very bad</P> Tue, 07 May 2024 20:28:23 GMT https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384580#M93512 JeyJey1 2024-05-07T20:28:23Z https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384576#M93513 <P><BR />We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell<BR />me where i can download the cyber security software. you sent me the email and asked me to set up online account. but when i get into my account, there is nothing there at all. what is going on? you said you will sort out, it over 2 weeks since I called , there is nothing happened. I can not use the services that i paid. I want 2 month free. or I have to cancel the contract. i sent complain but no answer. the services is very bad</P> Tue, 07 May 2024 20:17:13 GMT https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384576#M93513 JeyJey1 2024-05-07T20:17:13Z https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384579#M93514 <P><BR />We had your broadband and phone on 22 April. we bought Cyber security £5 per month. I phoned thousands of times but Nobody can tell<BR />me where i can download the cyber security software. you sent me the email and asked me to set up online account. but when i get into my account, there is nothing there at all.&nbsp; No Bill, No plan, No information&nbsp; information. what is going on? you said you will sort out, it over 2 weeks since I called , there is nothing happened. I can not use the services that i paid. I want 2 month free. or I have to cancel the contract. i sent complain but no answer. the services is very bad</P> Tue, 07 May 2024 20:22:39 GMT https://community.ee.co.uk/t5/Broadband-Landline/on-line-Account-is-not-working/m-p/1384579#M93514 JeyJey1 2024-05-07T20:22:39Z