https://community.ee.co.uk/t5/Broadband-Landline/Being-charged-twice/m-p/1384451#M93478 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834197">@JamuThatsWho</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get an update on your account query, please get back in touch with our broadband team when you get the chance. They will have access the account notes and provide an update to you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 07 May 2024 14:15:41 GMT Leanne_T 2024-05-07T14:15:41Z https://community.ee.co.uk/t5/Broadband-Landline/Being-charged-twice/m-p/1384391#M93473 <P>I recently switched from a legacy Fibre Plus account to a new Full Fibre 150 plan, but my previously plan hasn't been cancelled so I'm still paying two bills. I contacted EE on 04/05/2024 about this but missed the call back on Monday and don't really have time this week to ring up.</P> Tue, 07 May 2024 12:08:24 GMT https://community.ee.co.uk/t5/Broadband-Landline/Being-charged-twice/m-p/1384391#M93473 JamuThatsWho 2024-05-07T12:08:24Z https://community.ee.co.uk/t5/Broadband-Landline/Being-charged-twice/m-p/1384451#M93478 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1834197">@JamuThatsWho</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>To get an update on your account query, please get back in touch with our broadband team when you get the chance. They will have access the account notes and provide an update to you <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 07 May 2024 14:15:41 GMT https://community.ee.co.uk/t5/Broadband-Landline/Being-charged-twice/m-p/1384451#M93478 Leanne_T 2024-05-07T14:15:41Z