topic Home Broadband cancellation scam in Broadband & Landline

Home Broadband cancellation scam

EEscammers0 — Mon, 06 May 2024 09:42:24 GMT

Be aware, the contract monthly fees for home broadband seems relatively low I was paying £23. But if you move house, to an area where EE do not operate then they sting you with a massive cancellation fee!!! £165 for me!

Any respected company would charge maybe 1 or 2 months max, but not these scam artists.

I recommend everyone steer clear of EE.

Re: Home Broadband cancellation scam

Schockwave — Mon, 06 May 2024 11:27:11 GMT

Hello @EEscammers0 ,

Welcome to the community,

Have you made sure that there is no possibility of fixed broadband where you are moving? Have you spoken to customer service about this to see what they can do and how much longer do you have left of your minimum term?

Re: Home Broadband cancellation scam

XRaySpeX — Mon, 06 May 2024 12:00:02 GMT

What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your new addy? Post just the whole table and the line above it, blanking out your addy.