topic NO signal = NO broadband in Broadband & Landline

NO signal = NO broadband

ChickenJulia — Tue, 30 Apr 2024 13:21:35 GMT

Monday 29th April 11:02 - the mircowave BroadBand just stopped! Has the signal from antenna been turned off? Help!! My rural broadband provider not answering, so I am stuffed! 25 hours on..... Is this just me in rural Wiltshire?
This happened five months ago, took 6 days to reconnect due to the BT EE merger... has this happened again? HELP!

Re: NO signal = NO broadband

Chris_B — Tue, 30 Apr 2024 14:03:57 GMT

@ChickenJulia You need to speak with your BB provider if it’s not EE. BT purchased EE a few years ago now ( 2015 ) so not sure why that would cause any issues.

Re: NO signal = NO broadband

XRaySpeX — Tue, 30 Apr 2024 14:04:55 GMT

What's microwave BroadBand? Do you mean mobile BB or fixed Home BB?

Who is your rural broadband provider? If it's not EE, why are you asking EE?