topic Re: Set direct debit and return wifi hub in Broadband & Landline

Set direct debit and return wifi hub

NA075 — Mon, 29 Apr 2024 19:47:39 GMT

Hi,

I recently ordered broadband from EE, but it took almost two months for the installation to take place. During that time, they sent me a 4G WiFi hub. Now that the broadband is installed, I would like to set up a direct debit and return the WiFi hub. Can you please advise me on how to proceed? Thank you very much for your help.

regards,

Re: Set direct debit and return wifi hub

XRaySpeX — Mon, 29 Apr 2024 20:01:02 GMT

@NA075 :

In your MyEE for BB under MY PAYMENTS > CHANGE PAYMENT DETAILS > EDIT PAYMENT METHOD > Direct Debit > NEW DIRECT DEBIT DETAILS.
Follow https://ee.co.uk/help/orders/return-and-recycle-ee-product . If you have not received a return bag you may call 0330 123 1105 for 1.