topic Re: Re: Spend cap in Broadband & Landline

Re: Spend cap

judyd1955 — Thu, 21 Mar 2024 09:28:32 GMT

I think this may apply to my landline number. I declined a spending cap for this number. Why have I been capped anyway?

[Mod edit: Please do not post your contact details in this public forum. Thanks]

XRaySpeX — Thu, 21 Mar 2024 09:20:24 GMT

@judyd1955 : Spend caps are not applied on landline nos.

judyd1955 — Thu, 21 Mar 2024 09:20:34 GMT

Please can you detail what

i have been charged

for

Katie_B — Thu, 21 Mar 2024 10:01:09 GMT

If you have extra charges on your account these will viewable on your EE bill.

Do you have access to your account online?

Katie