topic Broadband installation in Broadband & Landline

Broadband installation

WindyWeather — Wed, 24 Apr 2024 12:14:29 GMT

My broadband is being activated tomorrow - when should I install the equipment they sent out?

Re: Broadband installation

Chris_B — Wed, 24 Apr 2024 12:23:42 GMT

@WindyWeather Today if you don’t have it already as you should have this by now. I recommend a call to customer services about this.

Re: Broadband installation

XRaySpeX — Wed, 24 Apr 2024 13:42:12 GMT

When you get a msg from EE that your BB has gone live.

Re: Broadband installation

WindyWeather — Thu, 25 Apr 2024 10:41:29 GMT

Been on phone with them the last hour - some will connect and some won't!

Re: Broadband installation

WindyWeather — Fri, 26 Apr 2024 06:55:00 GMT

Tried for hour and a half yesterday with an agent and no joy. Only my mobile, eufy and PC will connect, so tech guy going to visit today. Fingers crossed