topic Re: bills in Broadband & Landline

bills

benwood287 — Tue, 23 Apr 2024 13:15:55 GMT

I need a bill to send to a company but can't access any of it online. on the ee app it says please try later. I'm on day 4 and three phone calls later still no closer to seeing it online

any ideas?

Re: bills

Chris_B — Tue, 23 Apr 2024 13:19:22 GMT

@benwood287 Have you tried your online account?

Re: bills

XRaySpeX — Tue, 23 Apr 2024 13:29:08 GMT

In your online MyEE: Manage BB > YOUR BILLS

Re: bills

JimM11 — Tue, 23 Apr 2024 16:34:22 GMT

@benwood287 Have you just joined broadband and now have an active service. Had any email from EE that your first bill is now available to view? My experience joined 10/3, active 23/3, and first notification on 25/3. Web and App did nothing until around the final date, then able to view, paper copy came sometime later in the post i think.