topic Re: EE Digital Phone Phone Time Incorrect in Broadband & Landline

EE Digital Phone Phone Time Incorrect

elizabethfallen — Tue, 06 Feb 2024 16:47:18 GMT

After a power cut the time on my EE digital home phone is incorrect and there doesn't seem to be a way og manually setting it. Any help appreciated

Re: EE Digital Phone Phone Time Incorrect

Paddy-B — Wed, 07 Feb 2024 12:58:33 GMT

Hi @elizabethfallen,

Thank you for posting. If you power cycle the phone (turn it off and back), this should make the phone reconnect with the hub and this will update to the correct time.

To turn the phone off, hold the red end call button in.

Thanks,

Paddy

Re: EE Digital Phone Phone Time Incorrect

elizabethfallen — Wed, 07 Feb 2024 14:06:48 GMT

Thanks Paddy-B, much appreciated

Re: EE Digital Phone Phone Time Incorrect

DangerousDave10 — Tue, 16 Apr 2024 19:10:43 GMT

I have a similar problem but after chanigng from winter time to summer time - oue phones keep going back to winter time after incoming call.

All other service providers claim the issue is with the CLI not updating to summer time - but EE have told me it's our handsets that are at fault. Surely not as they are new, and not all three can be wrong. It seems a signla is incoming on the incoming call and forcing it back one hour - so clearly can't be our phones.