topic Re: How do I get a Home phone adapter? in Broadband & Landline

How do I get a Home phone adapter?

JWW4 — Mon, 15 Apr 2024 16:47:48 GMT

Hi, Ive just switched to an ee hub from a BT one. How/where do I get a Home phone adapter that wasnt supplied?

Re: How do I get a Home phone adapter?

Northerner — Mon, 15 Apr 2024 16:53:57 GMT

Hi @JWW4

Amazon?

Thanks

Re: How do I get a Home phone adapter?

XRaySpeX — Mon, 15 Apr 2024 16:58:10 GMT

Call CS for 1. It should've been supplied with the EE SH= router.

Re: How do I get a Home phone adapter?

XRaySpeX — Mon, 15 Apr 2024 17:02:58 GMT

@Northerner : I wouldn't go to Amazon. You'll end up with a DSL Filter. The Home Phone Adapter is proprietary to BT/EE & is a WiFi device connecting with the router.

Re: How do I get a Home phone adapter?

Storm500 — Mon, 15 Apr 2024 21:03:59 GMT

@XRaySpeX The Home Phone Adaptor is a DECT device, not WiFi. It connects to the DECT base station that is built into the router, as do the BT Advanced Digital Home Phone with Alexa built-in and the BT Essential Digital Home Phone.

Re: How do I get a Home phone adapter?

XRaySpeX — Tue, 16 Apr 2024 13:10:24 GMT

@Storm500 : If the Home Phone Adaptor does not connect to the router by WiFi why are you told to "press the WPS button on the adaptor and hold it for 6 seconds" in Set up your Digital Home Phone ?

Surely the Home Phone Adaptor gets its phone signal over WiFi from the router & provides a standard BT phone socket afar from the router into which you can plug a DECT base station or just a normal corded phone?

Re: How do I get a Home phone adapter?

Neil-O — Tue, 16 Apr 2024 14:19:23 GMT

@XRaySpeX I understand your line of thinking but that's not correct. The WPS button is used to pair the Hub and adapter but it's connected via DECT in the 1881.792–1897.344MHz frequency range.

Neil

Re: How do I get a Home phone adapter?

XRaySpeX — Tue, 16 Apr 2024 14:25:55 GMT

Thanks, @Neil-O , but anyway it's still a WiFi device as I ordinally stated, which gave rise to this exchange. I was just trying to warn peeps from ending up with a DSL Filter from Amazon.