topic Smart Hub 3+ locking up after upgrade to r1.34.0-R-994210-PROD-83002 in Broadband & Landline

Smart Hub 3+ locking up after upgrade to r1.34.0-R-994210-PROD-83002

mikefairgrieve — Fri, 12 Apr 2024 15:11:10 GMT

Anyone else experiencing this issue. Since the firmware update to r1.34.0-R-994210-PROD-83002 my hub keeps locking up with no WiFi or ethernet connections. Having to hard reboot the router to get any connections back.

With the router you don't even get any logs and they are reset on reboot so you can even have a look to diagnose the problem 🤬

Re: Smart Hub 3+ locking up after upgrade to r1.34.0-R-994210-PROD-83002

ClaireC4234 — Sat, 13 Apr 2024 14:11:12 GMT

Check out my problem, sounds familiar? I’m tearing my hair out, no WiFi since 25th March

Re: Smart Hub 3+ locking up after upgrade to r1.34.0-R-994210-PROD-83002

JimM11 — Sat, 13 Apr 2024 15:34:46 GMT

@mikefairgrieve FW was updated on 02/04/24, and as i thought there was a slight issue after that, powered of router to reset everything. Apart from that experience all has been fine as far as i would say, been nothing that strange. Router is not the easiest to find any issues with as the technical log is so poor to try and find out problems. Hope that helps with your request as an answer.