topic Re: Spam calls since transferring from sky to ee in Broadband & Landline

Spam calls since transferring from sky to ee

janetproctor1 — Fri, 12 Apr 2024 12:09:56 GMT

Since moving from Sky to EE we are being inundated by scam/trash phone calls. Is there the facility to vet calls before they get through to us like we had with Sky

Re: Spam calls since transferring from sky to ee

bristolian — Fri, 12 Apr 2024 12:52:10 GMT

Callers have no way of knowing which network you're on.

Re: Spam calls since transferring from sky to ee

XRaySpeX — Fri, 12 Apr 2024 12:33:10 GMT

@bristolian : This is BB!

Does Digital Home Phone offer the equivalent of BT Call Protect (1572) ?

Re: Spam calls since transferring from sky to ee

Storm500 — Fri, 12 Apr 2024 17:14:57 GMT

It doesn’t look like it does, see digital-home-phone-features

Re: Spam calls since transferring from sky to ee

Andy_65 — Fri, 12 Apr 2024 19:07:52 GMT

Hi @janetproctor1

What you need is a handset such as the BT4600, it effectively does the same as the white list blocking offered by Sky. Only numbers stored in the handset can get through, others get a recorded message allowing them to identify themselves if they wish then you'd have the option to accept the call or reject.

If you're on Digital Voice you can plug the BT4600 into the back of the hub, BT have Call Protect with DV but that's really about as much use as a chocolate teapot.

Re: Spam calls since transferring from sky to ee

XRaySpeX — Fri, 12 Apr 2024 19:14:48 GMT

@Storm500 : But look here : Call Protect . It is not clear to me whether this is a feature of Digital Home Phone overall or a feature of the DECT(extension) handsets provided optionally by EE for Digital Home Phone as it talks about navigating menus & tabs on the handset itself, which you wouldn't be able to do on your own DECT cordless system.

Re: Spam calls since transferring from sky to ee

Andy_65 — Fri, 12 Apr 2024 19:23:43 GMT

@XRaySpeX Reading that, it looks to be same as BT DV, and why wouldn't it be, which is blacklisting after a number has called or is calling. The advantage of the system offered by Sky was that you enter your favoured numbers online and everything else gets blocked. With the amount of spoofing the BT/EE method is next to useless, I know as I've had DV for over 4 years.

Re: Spam calls since transferring from sky to ee

Storm500 — Fri, 12 Apr 2024 19:31:36 GMT

@XRaySpeX It’s part of Digital Voice and doesn’t need the DV handset. But as @Andy_65 has said the best way to stop spam calls is with “handset such as the BT4600” which uses the contacts saved as a white list and these calls are allowed through and all other calls have to announce them selves, automated diallers don’t do so they never get through.

Re: Spam calls since transferring from sky to ee

moveover — Thu, 26 Sep 2024 09:37:12 GMT

Same!! Making me google it 😬