topic Re: Accout Number in Broadband & Landline

Accout Number

zenastone — Thu, 11 Apr 2024 14:11:44 GMT

I've just got broadband and tv and it's all working great but I can't seem to find my account number anywhere. I need this to log in to the ee app. The help page says it's on my bill but I haven't had a bill yet and I haven't been sent any paperwork with an account number on. How can I get my account number?

Re: Accout Number

XRaySpeX — Thu, 11 Apr 2024 15:23:19 GMT

@zenastone : You should've received your BB a/c no. in your Welcome email. If you no longer have that you'll need to ask CS. You need it before you can register your BB to your EE a/c & so see your bills.

Re: Accout Number

zenastone — Fri, 12 Apr 2024 07:01:27 GMT

I haven’t received a welcome email. Guess I’ll have to call customer services. Thanks for your reply.

Re: Accout Number

Rikki-Gold — Thu, 23 May 2024 12:20:36 GMT

I was already a EE customer, and have now added my TV and Broadband over to you. But I can't get any info on my billing. The only billing I can get off your site is for my mobile. I would thought I could pick up all my billings from one point but it looks as if I'm now going to have a number of login's to get my bills.