BT transfer - options

jdavidsonxyz — Tue, 09 Apr 2024 10:10:45 GMT

Hi,

Currently a fairly content BT Fibre 2 customer (FTTC) - I'm happy apart from the price, now we're out of contract.
I've been discussing a renewal with BT and they seem to be forcing people onto EE, by making the BT packages a higher price.

I was quoted £42.01 pcm for BT 150 Mbps full fibre
but £29.99 for the same EE package

I was told that if I moved to EE, the customer services phone number would remain the same as for BT - but a quick Google shows this to be untrue.

Has anyone any advice or options regarding this?
Is there any way I can persuade BT to renew my current BT package, at a competitive price?
And/or is the transfer over to EE completely seamless?

Regards,

Re: BT transfer - options

XRaySpeX — Tue, 09 Apr 2024 10:43:58 GMT

@jdavidsonxyz wrote:

I was told that if I moved to EE, the customer services phone number would remain the same as for BT -

They might just mean the shortcode 150 from your landline for calling CS remains the same but all contact landline nos. will change.

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BT transfer - options

Re: BT transfer - options